Setting appointments are vital to any successful salon. It allows salon owners and hair stylists to maximize profits and manage their time. However, dealing with appointment setting requires a good deal of attention and dedication, especially if there is no dedicated receptionist. To be able to set appointments, the phone must be answered and schedules must be manually input into a book or system, which takes away from the salon experience for the customer who is forced to wait while her stylist schedules another appointment.
However, this doesn’t have to be the case. Salons have another option when it comes to scheduling the appointments for service.
While appointments are the heart and soul of every successful salon business, implementing software that allows customers to schedule their own appointments at their convenience from the comfort of their own homes not only offers customers a premium service but it frees up salon professionals to focus on the most important task: providing quality customer service and exceptional hair treatments. By allowing customers to schedule their own appointments, customers have the ability to schedule appointments 24 hours a day, 7 days a week, 365 days a year. They can schedule services when they are thinking about it rather than trying to remember to do it when the salon is open. With a couple of clicks, they can view stylist availability and schedule a day and time that works for them. The schedules are updated in real time so there is no overbooking and unhappy customers.
Many hair salons have already discovered the many benefits of online appointment scheduling and have used it to successfully schedule a variety of services including haircuts, conditioning, up-do’s, color highlights, as well as related services such as facials, manicures, and scalp massages. As a matter of fact, any service that is offered by a salon can be effectively managed by using online salon scheduling software.
While each online scheduling software application is different, most will offer you the ability to:
• Allow your customers to self-schedule their appointments online easily
• Allow stylists to access the appointment books from any computer with Internet connectivity
• Allow the scheduling of any type of service from haircuts to styling to up-dos, and more
• Prevents over-booking, overlooked appointments
Salon Appointment Scheduling software empowers salon owners and hair professionals and allows them the opportunity to take charge of the appointment scheduling process. Salons that use online scheduling software enjoy improved productivity and have been able to maximize profits due to an increased ability to focus on providing excellent services to their clients. If you are a salon owner or a hair professional who is interested in putting the power of scheduling appointments into the hands of your clients, take a look at the Salon Software offered by MDWare. The solutions offered by MDWare make salon appointment scheduling a snap. For more information regarding what MDWare has to offer or to find out how to order one of their great online scheduling software applications, please visit http://www.mdware.com/.